Citizen Development And Change Management

Top Ten Change Management Best Practices to Help Power Your Citizen Development Deployment

About the Author

Phil Swettenham is the Local People & Change Practice Lead for our Cleveland team. He focuses on helping organizations drive adoption of their solutions and achieve a quick return-on-investment, whether that’s through a technology platform replacement project, structural changes, cultural or team alignment, or building change management capabilities of their own.

Before Centric, Phil spent 30 years in various business leadership positions in financial services, manufacturing and commercial organizations in Europe and North America. He aided many companies in multiple industries as a strategic change consultant. When not working with clients, he spends most of his spare time roaming the Cuyahoga Valley National Park in any manner of outdoor adventure pursuits.

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