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Fab Friday: Success or Failure. Who Decides?

On this fabulous Friday, we're talking about taking charge of your own success. In this Ted Talk by Alain de Botton, he encourages us to be the ones who decide our meaning of success in our lives and careers. His

Magic Monday: Five Ways to Deliver Excellent Customer Service

This article discusses the importance of delivering excellent customer service and provides five ways to keep customers coming back.

How Can You Help Colleagues Who Fear Public Speaking?

Presentations will always be a critical part of the professional world. How can you help team members who fear public speaking?

A Lesson for Leaders from Charles Dickens’ Christmas Carol

As Scrooge learned, leaders have power, "to make the people who work for them happy or unhappy; to make their service light or burdensome; a pleasure or a toil."

Creating an Organization Committed to Delivering Unmatched Experiences

How to get employee smarts and energy to work for the greater good, committing to delivering unmatched experiences for your company and clients.

Fab Friday: A New Take on Giving (and Taking) Feedback

Giving feedback is an art that involves effective communication and the ability to receive and apply constructive criticism.

Magic Mondays: Five Roles You Don’t Want to Play At Work

Magic Monday discusses the five problematic roles at work that hinder productivity and damage the team's image.

Fab Friday: Changes and Pumpkins

“Change is hard at first, messy in the middle, and gorgeous at the end." - Robin Sharma. On this Fab Friday we carve pumpkins.

Magic Monday: Meeting Manners

Learn how to improve your meeting credibility. Avoid these five behaviors to be the best you can be in meetings with clients.

How to Make a Great First Impression

How do you know if you're making a great first impression, whether in your personal or professional life? Here are seven tips.

Fab Friday: Winning the Day

Happy Friday! On this Fab Friday we're talking about tips and tools that make you successful and prepare you to win the day.

Magic Monday: Be Somebody Others Want to Surround Themselves With

Check out these tips on how to be someone others want to surround themselves with.