As organizations transform into agile development shops, they quickly realize there is more to delivering business value than creating software.

It’s about building software that runs in production. You can only achieve business value when users apply the software as intended.

There lies the problem: Traditional agile development focuses on shippable code, not released code. IT teams are incentivized to continually change the software, always focusing on new features, enhancements, and fixes.

Meanwhile, operations teams are focused on maintaining application stability and reliability. This is where a strategy can help.