This Magic Monday, we’re comparing the golden rule with the lesser-known platinum rule. Both, however, focus on treating others with kindness and respect, which we embrace as part of our culture.
“Do unto others as you would have others do unto you.” You may have heard of this phrase referred to as the “golden rule.” Above all, it asks us to consider how we engage with others, doing so thoughtfully and considerately.
At Centric, our core purpose is to create unmatched experiences for clients and employees. But what does that look like in reality? Many would say that it seems like the golden rule – like treating others in a way you believe would be appreciated. And that’s not necessarily wrong.
There is another phrase quietly gaining more recognition – known as the “platinum rule,” it directs us to “do unto others as they would have done unto them.”
It’s a subtle but meaningful difference. While the golden rule asks us to determine our actions based on personal experience, the platinum rule goes a step further and invites us to step into another person’s shoes – to see things from their unique perspective and learn how they most appreciate being treated.
This article goes a bit deeper in comparing the two “rules,” observing that to truly deliver what we would call an unmatched experience, a careful balance of the two is encouraged.
How can you apply these two rules to your actions toward your own clients and colleagues this week?