This Magic Monday we take a look at six qualities that help make you unmatched in your personal life and the workplace.
At Centric, our core purpose is to create unmatched client and employee experiences. Defining “unmatched” will often look different from person-to-person as each of us has our own perspective of what brings an interaction into that “above and beyond” category.
But as we’ve seen time and again, it doesn’t necessarily always have to mean grandiose or lavish gestures. The key to creating something unmatched is doing something meaningful for the recipient, and you can accomplish that in a variety of manners.
With that in mind, there are still some key behaviors that most will agree will almost always take an experience to that next level – or at the very least communicate that you care and are invested. This article from Forbes highlights six such qualities specifically for the workplace:
1. Be a “Safe Pair of Hands”
I can’t understate the value of being trustworthy. Doing what you say you will do, even if it’s something small like following up on an email, is a good first step toward showing people they can trust you.
2. Pay Attention to Detail
This one goes without saying. “The devil is in the details,” they say!
3. Be the “Go-To” for Something
What is a natural talent of yours? Hone in on that – make yourself the expert others will go to for advice in the arena. Your colleagues will thank you!
4. Think Before You Do
I think we’ve all seen or personally experienced that time where genuine enthusiasm to accomplish a task meant overlooking something in the process (again, the details!), and suddenly you find yourself doing twice as much work to fix it — it’s crucial for success to think thoroughly and critically before acting!
5. Be Resourceful
“It’s not what you know. It’s who you know.” Surround yourself with a variety of different people from different backgrounds and skill types. Knowing who you can turn to in a tricky spot is just as important as being that go-to for someone else.
6. Don’t Be Afraid to Ask (Good) Questions
Practice deep listening to discover what’s most important to someone and then ask helpful, structured questions and deliver results that will be the most appreciated.
Let the above skills guide you on the path toward delivering those truly unmatched experiences. Pick one of them to focus on today and notice where it takes you!