CS Week 2023

CS Week 2023 Recap: Top Trends in the Energy and Utilities Space

About the Authors
Laura Gousha

Laura Gousha

Laura Gousha | Lead | Energy and Utilities

Laura thrives in identifying how we can consult with our E&U clients to make customer experiences more enjoyable, employee lives easier, and business processes run more efficiently. She loves to travel and lived abroad in Scotland and Hungary. She is happiest when at a campsite in the woods, enjoying a nice book and cup of tea after a hike.

Mike Murphy

Mike Murphy

Mike Murphy | Lead | Energy and Utilities

Mike has more than 20 years of experience providing strategic and tactical consulting services to electric and gas utilities, independent system operators and unregulated energy service providers.

Blog Series: Achieving Customer Understanding and Empathy

Evolution of Meter-to-Cash and its Impact on Utilities and Customers

The Rise of AI in the Workplace: ChatGPT’s Role in Shaping the Future of Work

The energy and utilities industry is quickly evolving. Our E&U consulting services help you turn disruption into opportunity.