RELATED TOPICS
Culture and Communications Services
Emergency Communications Framework: Development & Deployment
In a crisis, we structure a comprehensive approach for all internal and external communications. Our teams can execute efficient support through content writing, coordinating, scheduling and being a media liaison for external communications. We will create thoughtful talking points for your leadership and customer support staff to ensure a cohesive message during an emergency.
Remote Workforce Adoption & Change Management
Our team is prepared with change management tools and tactics to manage your remote workforce effectively. We will help leaders during challenging times, providing coaching on messaging, change tactics, cultural considerations and continuity for virtual workplaces. It’s essential to implement a feedback loop to assist leadership and efficiently shift priorities during change. We will partner with technology offerings to ensure an easy transition to new collaborative platforms.
Salesforce Emergency Message Distribution Approach & Deployment
Salesforce’s Marketing Cloud can be used for effective communications to employees, customers and prospects in times of crisis with a high degree of automation and traceability. We can deploy and configure Marketing Cloud, write copy, build messages, develop templates and journeys and associated reporting. Our teams can integrate data and segment new audiences and contacts for employee, vendor and partner lists.
Salesforce Quip Enablement
Kick-off with a quick start deployment of Quip for Salesforce customers and non-profits. Quip is a collaborative productivity software suite for mobile and web that runs inside your Salesforce environment. It has shared document and spreadsheet capabilities, an integrated group chat and more. Our Salesforce experts can deploy Quip and assist with the development of use cases in support of the tool.