In this final excerpt from our white paper, we share good news: You don’t have to restructure your business to benefit from Business Anywhere. All you have to do is get started.
Everything around us in today’s digital world has changed and continues to evolve. If this makes you uncomfortable, don’t despair—just don’t let it lead to inaction.
The good news is you don’t have to restructure your business completely. You can simply take what you do now and do it better digitally. That way, your organization can be more agile and prepared for continuous transformation.
It will take diligence, persistence and change, but the journey to becoming a fully digital company begins by looking across your enterprise to create a roadmap for what you need to do now, in the next six months, and in the next year.
Our white paper, “Business Anywhere: Our Guide to Becoming a Digital-First Organization,” provides a template for doing just that — obtaining a wholistic view so you can plan your Business Anywhere future and start delivering great customer experiences, improving, accessing data and tools, delivering solutions, contributing and innovating — from anywhere, anytime.
About the Authors
Colin McGee, Experience Design Practice Lead
Colin McGee has developed and embedded customer experience capabilities for Fortune 500 clients for 10+ years. He leads our Experience Design practice, helping our clients understand people. Their needs, mindsets, motivations, influences, and desires demand mutually beneficial experiences and interactions. He is committed to increasing revenue and decreasing cost-to-serve measures while designing solutions rooted in data and empathy to remove subjectivity from design.
Steve Jenkins, People and Change Practice Lead
Steve Jenkins leads our People and Change Practice, including strategy, business development, practice management, delivery excellence and team leadership. He has more than 20 years of experience with Fortune 100 companies in multiple industries, including insurance, financial services, healthcare and retail. Steve has held diverse roles enabling strategic business initiatives, business unit transformation, organization redesign, talent management, leadership development and workforce integration and transition.