New Norm Remote Work

3 Ways to Adjust to the New Norm for your Employees and Customers

About the Author
Noah Grayson

Noah Grayson is a Senior Manager for our Customer Experience and Design practice, where he supports its multiple offices with customer experience solution methodologies and best practices. He has led the development of numerous customer experience transformations for clients representing insurance, technology, financial services, distribution, manufacturing and telecom. Noah has spent the last 25 years of his career developing customer experience strategies for some of the world’s most admired companies.

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Your guide to navigate what’s next.

Our digital-first vision, Business Anywhere, provides a blueprint for building more resilient organizations. When businesses are fully enabled digitally across all channels and mediums, customers, vendors and suppliers enjoy seamless, online interactions. Employees can work anywhere, anytime. And talent is wherever you can find it–as long as you have tools to tap it, the policies to channel it, and the culture to enable it.