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Walking Through Elements of Disaster Recovery and Business Continuity

In this episode of our Biz and Tech Talks podcast, we talk about planning for disaster recovery and maintaining business continuity.

3 Questions to Ask—and 3 Steps to Take—to Deliver Seamless Customer Service

Learn how to deliver call centers and digital experiences that provides excellent customer service while helping your business navigate what’s next.

Blog Series: Different Ways to Transition to Remote Work

We have been largely remote for more than 20 years, we have the experience, knowledge and flexibility to help you transition to remote work.

RPA Use Cases in Insurance: A Practical Guide

Learn how to fill in process gaps and identify use cases for robotic process automation and artificial intelligence in insurance core processes.

Getting the Most from a Virtual Conference: Top Takeaways from Insurance AI and Innovative Tech Virtual

We share some of the pros and cons of the Insurance AI and Innovative Tech virtual conference and ideas for moving forward in this virtual world.

When is the Right Time to Move to a Cloud CRM or ERP Solution?

Consider a cloud-based ERP solution for required updates, quick expansion, or if your organization operates with first-gen solutions. Plan ahead for future growth.

Engaging an Employee Listening Strategy for the New Reality

As companies began returning to the office, many struggled to determine their business resumption plans. Start by listening to your employees.

Cloud vs. On-premise ERP: Which Is Right for You?

Embrace cloud ERP for business growth. Scale effortlessly, stay secure, and streamline processes. Discover the benefits of cloud ERP hosting for your business needs.

[Podcast] Using Microsoft Teams to Enable Remote Work

In this episode of our Centric Biz and Tech Talks, we share our Microsoft Teams for remote work Q&A webinar.

Using Microsoft Teams to Enable Remote Work

Discover how to rapidly deploy Microsoft Teams, drive employee adoption, and maintain company culture in our Centric Biz and Tech Talks podcast.

Voice of the Customer, Your Organization’s Key to ‘No Matter What’ Success

Voice of the Customer (VoC) is a powerful tool that can be your beacon to decision-making and understanding your customers' changing needs.

There Is No Going Back: How to Permanently Adopt Remote Work

Now that so many organizations have had experience with virtual work, many are considering permanently adopting it. Learn the steps to permanently go remote.