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Automate Your Business: An Introduction to Enterprise Automation Maturity

As we kick off our enterprise automation maturity blog series, we introduce what it is and how it can benefit your business through process and RPA.

Tying CRM, Core Systems and Digital Together in Insurance

We share how using a CRM, core systems and a digital strategy together can improve the customer experience in insurance.

Process Improvement: 4 Challenges to Measuring Success and How to Fix Them

Business process improvement initiatives are delivering results across industries, but how do you measure success? We share four challenges.

Protect Your Invisible Networks with Zero-Trust Security

In Zero-Trust Architecture, "out of sight" can never mean "out of mind." This blog looks at how to protect your invisible network assets.

Customer Understanding and Digital Analytics Integration

As we wrap up our customer understanding blog series, we look at how to keep the customer in mind when using modern digital analytics.

4 Key Components to Building Change Resilience

Building change resilience can help your organization stay ahead by embracing true top-to-bottom business transformation.

Hybrid B2B Sales Will Be the Norm By 2024. How to Embrace the Future of Sales Now

In this segment of “Office Optional with Larry English,” Larry discusses the future of hybrid B2B sales and how you can prepare.

8 Change Leadership Myths That Hold Teams Back

Effective change leadership is an important skill set. We share a few points to remember to help your next change communication go smoothly.

Microsoft Teams for Frontline Workers: Innovate Your Manufacturing Processes

As we continue to refine manufacturing processes, using Microsoft Teams allows us to reimagine the efficiencies of the frontline worker.

Blog Series: Achieving Customer Understanding and Empathy

Our customer understanding and empathy series walks you through the strategies and tools you need to successfully reach your customers.

Use Customer Understanding Techniques to Design Optimal Processes

Some of the customer understanding techniques you use for customer experience (CX) design can also be used for process design.

How To Create a File Field in Dynamics 365 Model Driven Apps

Enhance your Dynamics 365 system by adding file fields directly to a record to manage individual documents and files.