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Should Your Process Fit the Tool or Vice Versa?

Your choice in work process and tool alignment will have implications both now and in the future. Learn how to choose the best process fit based on needs.

Leveraging a Salesforce Assessment to Improve Your Business Processes

We discuss how doing a Salesforce assessment before updating the tool can help improve your business processes and the ROI of your system.

Using AI and ML to Improve Life Insurance and Annuity Processes

We discuss the effects of COVID on the life insurance and annuity industry and provide a solution to improve processes using AI and ML.

How to Achieve Process Standardization in Manufacturing

Manufacturing process standardization can help improve employee recruitment, retention and satisfaction in your company.

How to Optimize Your Automation Program

We walk through how to optimize your automation program on an organization, operations and enablement level in this blog.

Cloud FinOps: Aligning Cloud Adoption with a FinOps First Mentality

As we kick off our FinOps blog series, we give a high-level overview of the four primary areas of cloud transformation cost optimization.

Why You Need an IT Strategy

In this blog, we share the key components of an IT strategy and why IT organizations need a strong, effective and understandable one.

I Experimented With Virtual Reality. Here’s What Leaders Need to Know.

In this segment of “Office Optional with Larry English,” Larry shares his experience with virtual reality in the business world.

Why Executing on IT Strategy Should Be a CIO’s Priority in 2023

Executing on your IT strategy needs to be a CIO priority in 2023. One way to make sure you can do this successfully – get back to the basics.

Establish a Robotic Process Automation Center of Excellence

Learn how to establish an RPA center of excellence that is sustainable, maintainable and will improve IT processes.

Refocus on RPA Support and Maintenance to Avoid a Bot Project Breakdown

RPA can speed processes, improve quality, make customers happier and free up employees if you prioritize support and maintenance.

Modernization + The Voice of the Customer: Flying with Southwest

Southwest Airlines recently left thousands of people stranded. Learn how to avoid such crises by integrating a modernization program with VOC.