In this series, we’ll discuss how to choose the best processes for Robotic Process Automation (RPA), including everything from starting small to laying out the final path before development.
For many companies, unprecedented change is taking place, from greater acceptance of remote work to investments in technology that can help an organization be more efficient.
One of those technologies “taking the world by storm” is Robotic Process Automation (RPA). RPA takes routine, repeatable and rules-based processes and automates them, replacing a human actor with a digital worker, so the human actor can focus on more value-add activities. Many organizations that begin their RPA journey are not as successful because they do not take the time needed upfront to review and assess processes that are viable for automation. They feel everything can or should be automated without determining return on investment (ROI) versus cost to build and maintain (in addition to licensing costs for the software). As we like to say, “automating a bad or non-viable process just gets you the same bad results faster.” Over the course of four blogs, we will walk you through those areas that you should address as part of your RPA intake and analysis process. We will begin with Analysis and Ideation, followed by Feasibility and Priority, Discover and Document, and finally, Design and Approval.
