Power Virtual Agents

Virtual Agents: The Why and How Behind the Latest Trend

About the Author
Carmen Calderon

Carmen Calderon

Consultant | Enterprise Applications and Solutions

Carmen focuses on Microsoft Dynamics 365 CE. She has experience in multiple business applications, including sales and marketing, and she is a certified Dynamics 365 Field Service Associate. Carmen enjoys learning the “why” and “how” to help solve business problems. She has been involved in various projects spanning from cybersecurity to IoT (Internet of Things) and business transformation. Carmen loves to spend her free time being active, whether playing soccer in the local women’s league, taking a spin class or playing cornhole in the backyard. Carmen is an LSU graduate and resides in Baton Rouge, Louisiana.

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