Operational Excellence Archives

ORLANDO, FL, January 10, 2018 – We’re proud to announce that VITAS Healthcare, the nation’s largest provider of end-of-life care, recently made the shortlist for the 2018 PEX Network Awards’ Best Technology-Enabled Process Improvement Project. Centric Consulting partnered with VITAS on the shortlisted project – designed to improve patient experiences by putting mobile devices in the hands of field staff, making it easier and faster to relay important daily care information. There are seven categories for the PEX Network Awards, which honor the process professionals who have stood out and made an impact. Winners will be announced at OPEX Week: Business Transformation World Summit in Orlando on January 23. Register for the event here.

About the Technology Project Award

The Best Technology-Enabled Process Improvement Project Award is designed to recognize success in individual projects where processes are improved and enabled by technology. This technology could range from automation, BPM, AI, data and analytics, CRM and many more. Applicants are assessed on their ability to demonstrate successful results across people, process and IT Projects will be judged on initial implementation success, future sustainability, governance and business impact.

VITAS® Healthcare

VITAS® Healthcare, a pioneer and leader in the hospice movement since 1978, is the nation’s leading provider of end-of-life care. Headquartered in Miami, Florida, VITAS (pronounced VEE-tahs) operates 44 hospice programs in 14 states (California, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Missouri, New Jersey, Ohio, Pennsylvania, Texas, Virginia and Wisconsin) and the District of Columbia. VITAS employs 11,490 professionals who care for terminally ill patients daily, primarily in the patients’ homes, but also in the company’s 29 inpatient hospice units as well as in hospitals, nursing homes and assisted living communities/residential care facilities for the elderly. At the conclusion of the second quarter of 2017, VITAS reported an average daily census of 16,462. Visit VITAS.com.

About Centric Consulting

Centric Consulting is a business consulting and technology solutions firm providing full-service consulting services. Centric’s expert consultants help clients tackle their toughest business challenges with innovative, balanced, and measurable solutions. With more than 700 employees in 13 cities in the U.S. and India, Centric is known for helping clients drive operational efficiency, improve customer service, and increase profitability. Centric was founded in 1999 and is a privately owned company.