Dozens of regional leaders attended the Northeast Ohio Operational Excellence Leadership Summit hosted by Centric Cleveland
On Friday, February 10, Centric Consulting hosted the Northeast Ohio Operational Excellence Leadership Summit to drive collaboration and knowledge-sharing among dozens of companies from the region.
Centric Cleveland‘s Joe Smucny and Matt Dierker partnered with Robert Kluttz from Centric’s National PEX team to facilitate the event. Together with OpEx leaders and subject matter experts, they discussed best practices to develop truly transformational and sustainable strategic improvement capabilities.
Leaders Discuss Operational Excellence Initiatives
As research has consistently demonstrated, approximately two-thirds of business transformation initiatives fail to achieve their targeted objectives. To ensure program success, it’s critical to take into account lessons learned from local organizations trying to drive Operational Excellence across their enterprises.
Below are highlights from some of the OpEx leaders who participated in the discussion:
- Dr. Rehan Waheed, MetroHealth: You have to be prepared to adapt to shifting resources and priorities. Leverage external best practices to drive improvements.
- Robyn Gordon, NASA: Leadership engagement can be invaluable to sustain improvement initiatives.
- Chris Powers, Summa Health: Don’t just focus on training. Understand the needs of the organization and build a process improvement capability to address those challenges.
- Rich Coppersmith & Scott Bubay, Oatey Corporation: You don’t just have to focus on technology, Lean, or Six Sigma. Having diverse capabilities allows an organization to address a broad variety of challenges.
- Connie Bennett, Atlas Research: Don’t implement a technology solution without first understanding the process issues that the organization is trying to address. All too often, technology is used as a band-aid to cover up process problems.
- Roy Bivens, Orion Advisory: Build stakeholder and leadership buy-in by implementing quick wins to ensure longer term engagement and infrastructure development.
- Dr. Marcie Stoshak-Chavez & Robert Kluttz, Centric Consulting: Engage physicians and truly understand their perspectives when trying to drive improvement in healthcare.
The event served as a unique opportunity to share expertise among the round table panelists as well attendees from over two dozen organizations from several industries across the region.
The venue was provided by the Cleveland Foundation, a local non-profit group that has worked for over a century to support cultural and economic vitality throughout Northeast Ohio.
About Centric Cleveland
Centric Cleveland specializes in diverse business offerings designed to meet a wide range of business requirements — from multi-year technology implementations to short-term, tactical business process improvement engagements.
Our Northeast Ohio-based consultants bring years of experience in Financial Services, Manufacturing, Health Care and other local industries.
About Northeast Ohio Operational Excellence Forum
Founded in 2010, the NEO LSS Forum on LinkedIn features a shared dedication to these principles is vital to the economic vitality of the region and the professional development of its business leaders.
Group members point out that strong partnerships between area process improvement leaders will not only create increasing levels of productivity and growth, but also create a sense of community and empowerment by providing avenues for benchmarking, resource sharing, gemba walks, best practices, and subject matter expert discussions.
To accomplish this objective, the group collaborates with organizations across the area to (a) develop a complete understanding of member organizations’ missions and priorities (needs, goals, and objectives); and (b) to provide effective support and infrastructure that addresses cost, quality, schedule, and waste cutting challenges to enable sustained success.