CRM Implementation

Why Did Your CRM Project Fail? Part 2 on Change Management and Adoption Strategy

About the Author

Ken has been focused on delivering Microsoft Dynamics ERP and CRM solutions for over 15 years. With a focus primarily on manufacturing, distribution, and retail industries, he has successfully lead teams through global deployments of Microsoft Dynamics AX, NAV, and CRM.

As Centric Consulting’s Microsoft Dynamics Practice Lead, Ken is responsible for building the practice as well as ensuring delivery excellence and customer satisfaction. His primary objective is to provide the highest quality resources, solutions, and project management principles to our customers.

Learn how we combine strategic insights with highly skilled, hands-on ERP and CRM resources.

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