Microsoft Teams Consulting

As a certified Microsoft Solutions Partner, our Microsoft Teams consulting services ensure you realize the value of Teams through effective and secure employee collaboration in the cloud. 

Teams, one of the fastest growing applications in Microsoft’s history, has been around awhile. And it has utterly transformed the way we work. Providing a single hub for communication and collaboration, Teams brings together many of the core functions of Microsoft 365, incorporating messaging, file sharing, meetings, voice, devices, app platforms, Microsoft Copilot, and much more.

Organizations that are migrating off other platforms may seek to quickly deploy Microsoft Teams. With the right Microsoft Teams consulting partner, doing this securely and effectively gets a lot easier, but it requires taking a strategic approach to your rapid implementation. Without a targeted plan focused on deployment, governance, and adoption, you risk data sprawl, user resistance, and minimal productivity gains. With the right approach, you can realize a tremendous return on investment.

Need help with Teams? Our Microsoft 365 governance, adoption and support services can help.

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Work is distributed. Your collaboration platform should keep up.

Centric Consulting CEO Larry English on the role Microsoft Teams plays in retaining the talent your business depends on.

Connect with a Microsoft Teams consultant today for implementation, governance, adoption, and support services.

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Processes don’t happen in a vacuum.

Technology and digital innovations are spurring business transformation, and growing requires adapting to new services…or creating your own. At Centric, we have the experience and expertise to help you do both.

Benefits & Additional Impact of Microsoft Teams

(Forrester study: The Total Economic Impact Of Microsoft Teams)

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hours a week saved by information workers through improved collaboration and information sharing
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overnight trips replaced on average with online meetings by year 3
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of survey respondents who felt "having all of our solutions in one place saves time.
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reduction in meetings each week

Our Business Consulting Services address a company’s end-to-end business needs. We provide comprehensive services to support your business to drive people, process and technology considerations.

Our Business First Approach to Microsoft Teams Managed Services

We take a “business first” approach to using Microsoft Teams for collaboration – it’s not just deploying the technology, it’s making the technology work for your organization, setting the technology up securely, and training your employees to collaborate most effectively with it.

When you choose us as your Microsoft Solutions Partner, we’ll work together to help you realize the value of Microsoft Teams faster. Our Microsoft Teams consulting services offer deployment & adoption accelerator frameworks along with careful planning and focus around the activities outlined below:

Roadmap & Planning

We use a methodical approach to plan Microsoft Teams deployments that supports the near-, mid-, and long-term business needs of your organization.

Our roadmap will get your organization to its envisioned future state using Teams to help integrate with other systems and automate business processes.

Leading Deployments

We bring professionals with experience leading Teams deployments – including both the technical expertise to quickly get your organization to a secure operational state and the business knowledge to help you reach your goals leveraging technology and increasing employee engagement.

Adoption & Change Management

We encourage new ways of working together by providing you with a change management plan encompassing communications, training, support, and feedback mechanisms to maximize employee adoption of AI and collaboration technology.

Governance

We work with you to understand your business requirements and discuss your Microsoft Teams and Copilot deployment options.

Then we configure settings and develop governance processes accordingly – enabling your organization to manage Teams and Copilot in a way that aligns with internal business rules and enforces corporate compliance policies.

Security & Compliance

We help you keep your data safe and secure while sharing information across devices, apps, locations, and companies.

As a Microsoft Solutions Partner having attained all six designations, we have the expertise to help assess your security needs and recommend the best course of action to protect your information.

Productivity

We provide strategic and tactical advice along with hands-on help to increase teamwork and collaboration among your employees.

Our support services allow you to realize a greater return on investment from building a modern workplace using Teams, Copilot, and the entire suite of Microsoft 365 tools.

Our Microsoft 365 services help you define, design and successfully transition your organization’s collaboration solutions, mobile productivity, business intelligence and security.  

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Our Accelerator Frameworks Can Help You Roll Out Microsoft Teams With Ease.

To help you get a jump-start with rolling out Microsoft Teams, we’ve developed two Microsoft Teams Accelerator Frameworks, the first being Teams Adoption and Change Management (TACM) followed by Teams Deployment.

These are based on Prosci and Microsoft Service Adoption models, Forrester & Gartner best practices and our technical expertise gathered from successful Microsoft Teams implementations.

Accelerator 1 : Teams Adoption & Change Management (TACM)

  • Build out a foundation for the remaining TACM phases
  • Understand business goals and needs

  • Define your change management (CM) strategy
  • Prepare your CM team
  • Develop your sponsorship model

  • Develop CM plans
  • Take action to implement plans

  • Collect and analyze feedback
  • Diagnose gaps and manage resistance
  • Implement corrective action

Accelerator 2 : Teams Deployment

 

  1. FRAMEWORK: Apply our framework, prioritizing collaboration, communication and content tools.
  2. READINESS: Use a checklist to assess team collaborations, meetings and calls, applications and governance.
  3. ENABLEMENT: Establish Teams admin center, and implement security & compliance, and develop Teams support plan.
  4. PRIORITIZATION: Prioritize steps and phase-in capabilities, moving from basic productivity to meeting solutions.
  5. FEEDBACK: Leverage quantitative and qualitative feedback to track adoption.

Microsoft Teams Support Services

You’ve onboarded Microsoft Teams to your organization, but do you have the appropriate post-adoption support system in place to handle the many inquiries from your end-users? Our Microsoft Teams Support Services can help you provide the guidance that your users need.

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Get the Inside Track on Microsoft Teams

In our ebook, The Inside Track on Microsoft Teams: Your Formula for a Winning Security & Governance Strategy, learn how to achieve a better return on investment, by introducing a clear strategy for security, as well as a governance plan that ensures the application is well-tuned to the needs of your organization.

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DOWNLOAD OUR TEAMS CHECKLIST

Get the most out of your Microsoft 365 investment so your employees can work together better.

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