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Use Customer Understanding Techniques to Design Optimal Processes

Some of the customer understanding techniques you use for customer experience (CX) design can also be used for process design.

How To Create a File Field in Dynamics 365 Model Driven Apps

Enhance your Dynamics 365 system by adding file fields directly to a record to manage individual documents and files.

How Zero-Trust Architecture Protects Physical IT Infrastructure, Too

The same Zero-Trust tools that protect your digital assets also protect your physical IT Infrastructure as well as your people.

BPM and RPA: 3 Things Software Vendors Won’t Tell You Webinar Recap

In our recent webinar, our enterprise automation experts talked about how combining RPA and BPM software engines can help your organization.

Couch Convos: Test Automation in Software Development

In this episode of Couch Convos, we sit down with Pete Walen to talk about using test automation to support software development.

Application Rationalization: Creating a Healthy Digital Landscape

Application rationalization is an important step in maintaining the digital health of your company. We share how you can rein in your apps.

BPM and RPA: 3 Things Software Vendors Won’t Tell You

Many automation vendors claim they can solve your problems with robotic process automation (RPA) or business process management (BPM) systems.

Achieving Technology-based Transformation Success Through Work Deconstruction

Technology-based transformations enable innovation, but why do they often fall short of success? Start with work deconstruction.

Blog Series: Adopting Zero-Trust Security for Maximum Protection

Our Zero-Trust Security blog series walks you through the various areas of your business you'll want to consider using this architecture.

How To Ensure Your Remote Workplace Helps, Not Hinders, DEI

In this segment of “Office Optional with Larry English,” Larry explains how to ensure your remote workplace supports DEI.

5 Points to Remember When Embracing a Data-Driven Mindset

Beginning your journey towards a data-driven mindset comes with challenges. Remember these five key points to avoid a lot of hiccups.

Dynamics 365 and Power Platform: Features from 2022 Microsoft Release Wave 2

We share some of our favorite features for Dynamics 365 and Power Platform from the 2022 Microsoft Release Wave 2.