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How to Enable Agentforce in Salesforce Right Now: An Implementation Guide

Learn how to enable Agentforce in Salesforce, integrate Agentforce with your existing Salesforce environment, and enable it for success.

Centric’s SAA Practice Is the Right Partner to Get You to ‘Next’

Discover how Centric's Strategy Architecture and Alignment experts helps companies navigate complex business transformations.

An IT Strategy Development Asset to Find the Right Framework for IT-Business Alignment

We designed our IT strategy framework asset to help organizations align IT and business priorities for greater impact.

Why 95 Percent of AI Pilots Are Failing (And How to Avoid the Trap in Insurance)

According to the MIT report, 95 percent of generative AI pilot projects are failing. Learn practical strategies to avoid common pitfalls.

Business Process Governance Is Your Foundation for Sustainable Operational Excellence

We examine why formalized business process governance frameworks and BPMS are essential for maintaining process integrity.

The PMO’s Essential Guide to Annual Planning: Strategic Alignment and Portfolio Success

To decide on project investments, the PMO must lead the organization through a process of project evaluation.

What Is Salesforce Agentforce? Your Simple Guide to How It Works

Discover everything you need to know about Salesforce Agentforce, the agentic AI-powered platform revolutionizing businesses.

Healthcare Regulatory Compliance and Tech Point to the Need for Scalable Cybersecurity Expertise

Learn how evolving healthcare regulatory compliance expectations requires specialized cybersecurity expertise in the healthcare sector.

Improve Life Insurance Underwriting: 3 Ways to Evolve Your Processes

It’s imperative that life insurance companies consider underwriting process improvement, including using AI to enhance approaches.

What Is Process Maturity, Why Does It Matter and How Do You Improve It?

Learn how to use a process maturity model to drive alignment, prioritize investments, and set achievable goals.

Why Distributed Energy Resources Are Creating a Cybersecurity Talent Crisis in the Grid

Learn how the deployment of distributed energy resources (DERs) is transforming cybersecurity requirements in the energy and utility sector.

How Insurance Marketing Automation Builds Stronger Relationships

Insurance carriers struggle with agent retention, and insurance marketing automation presents a powerful solution.