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Microsoft Dynamics 365: Gain Better Insights From Your CRM

Our customer experience, data analytics and Microsoft experts explain how D365 can be optimized to gain a full 360-degree view of your customers.

Couch Convos: Exploring Innovation at CampIO 2022

In this episode of our podcast, we sit down with some of our finest innovators to discuss their ideas for this year’s CampIO.

Selecting High-Impact Projects: Improve Demand Management Processes to Maximize ROI

In this white paper, we walk you through several key challenges, processes and best practices for project demand management.

Couch Convos: Organizational Change Management in Context

In this episode of Couch Convos: Biz and Tech Talks, we talk about organizational change management and how it works within your business.

Slide the Empty Chair Closer to Understanding Your Customers: A Guide for Gathering Research and Insights

Want to close the gap between perceived customer expectations and reality? Research, data and insights are your answer.

Data Governance: How to Succeed and Where to Start

Data governance is essential to creating trustworthy, sustainable and repeatable value through data.

Key Features of a Healthcare Analytics Platform

In our white paper, we discuss the key features and solutions of healthcare analytics platforms and how these help you be a data-driven organization.

Couch Convos: Women in Consulting

In this episode of our Couch Convos, we sit down with a consultant recently recognized by Consulting Magazine as Women Leaders in Technology.

Couch Convos: Test Automation in Software Development

In this episode of Couch Convos, we sit down with Pete Walen to talk about using test automation to support software development.

BPM and RPA: 3 Things Software Vendors Won’t Tell You

Many automation vendors claim they can solve your business problems with robotic process automation (RPA) or business process management (BPM) systems.

Couch Convos: Inside Centric’s Innovation Lab

We sit down with a few members from our Innovation Lab to talk about their latest accomplishment – the Centric Virtual Assistant.

Customer Centricity: Evaluate Your Perception vs. Their Reality

Most companies assume they know their customers, but they’re often mistaken about customer needs and priorities. Our webinar explains.