Join us for our three-part Salesforce AI Trail Guide webinar series designed to help business leaders navigate the AI landscape confidently.
Einstein vs. Agentforce, Explained
September 10 at 12:00 p.m. Eastern
Many Salesforce users know AI can transform their business, but like any good expedition, success depends on having the right guide and knowing which path to take. With Einstein features potentially sitting dormant in your current license and new Agentforce capabilities opening autonomous agent possibilities, you have multiple trails to explore. The key is understanding which will get you to your destination most effectively and how each path connects to your broader AI strategy.
Our Salesforce experts will break down the differences between Salesforce Einstein and Agentforce, explain how they fit into your organization’s broader AI strategy, and demonstrate real-world use cases across sales and service. They’ll cut through the confusion by explaining what’s included with your current Salesforce license, what additional features come with Agentforce, and how to identify quick wins that deliver value while building toward more sophisticated automation.
What You’ll Learn
This webinar will include insights from our experienced panel of Salesforce AI specialists who have guided organizations through successful AI implementations across industries.
- AI Strategy Alignment: How Salesforce AI fits into your company’s broader AI roadmap and where to prioritize your efforts for maximum impact
- Einstein vs. Agentforce Decoded: Clear explanations of when to use each platform, what’s included with your current license, and how to maximize out-of-the-box capabilities
- Quick-Win Implementation: High-impact, low-effort use cases across sales, service, and marketing that you can activate immediately to start seeing results
Whether you’re a sales operations leader trying to boost rep productivity, a customer experience director looking to enhance service delivery, or a Salesforce admin wondering what’s already available in your org, our speakers will provide the clarity you need to take your next steps with confidence.
Your Guides
Traci Whetzel, Partner and Practice Director, National Salesforce Practice
Sean Scott, Senior Engineer
Stephanie Peck, Senior Manager and Sales/Service Cloud Capability Lead
Dan Kraus, Manager, and Salesforce Alliance Manager
Data Cloud and AI Readiness
September 25 at 12:00 p.m. Eastern
You wouldn’t start a hike without checking your map and packing the right gear. The same principle applies to your Salesforce AI journey. While the technology is powerful, organizational success depends on having the right foundation in place. Too many organizations invest in AI only to fall short due to fragmented data, teams misaligned on goals, or processes unfit for AI changes. The difference between AI success and failure often comes down to preparation.
Prove ROI With Agentforce in Action
October 9 at 12:00 p.m. Eastern
You have the data, the licenses, and the interest in Salesforce AI. But like many leaders, your questions have shifted from “Can we do this?” to “Where should we start?” and “What’s actually worth investing in?” While the potential is clear, translating that potential into measurable business results requires seeing AI work in real scenarios that mirror your own challenges.
Reach the summit of your Salesforce AI journey with live demos of intelligent agents driving measurable impact across sales, service and industry use cases. You’ll see how organizations are customizing Agentforce to work with their existing processes, integrating with third-party tools to automate complex workflows, and measuring success with concrete frameworks that prove the path is worth taking.