PMO Creation

Centric works to maximize the return on invested IT dollars.

The Business Need

With assets exceeding $100 billion, this client is one of the largest insurance and financial services companies in the world. A key corporate department was experiencing some ‘growing pains’ and was looking to optimize their IT investment.

Centric’s High-Impact Approach

Centric implemented an IT strategy that included the creation of a Project Management Office (PMO) to support the business activities. The PMO provides processes for work acquisition and prioritization into the department as well as methodologies and standard processes that aid in the successful execution/completion of projects.

Centric identified ‘quick hits’ to gain immediate momentum and value. Centric also created a road map to incrementally adopt new PMO functions, as the department was ready and capable of taking on new processes. Centric mapped the various PMO functions to determine the relative priority based on the level of client need and urgency. This allowed for a clear and adoptable PMO road map and roll-out schedule.


The methodical approach to maturing the PMO combined with creating immediate value was a key in the successful adoption and utilization of the PMO by the IT organization and the business it supported.