AI Agents for Operations: 5 Use Cases to Solve Pressing Problems
This practical guide presents five proven use cases for AI agents in operations that directly address common pain points.
Strategic consultation helps organizations harness Salesforce AI capabilities for measurable business impact.
Dayton, OH — September 30, 2025 — Centric Consulting announced the launch of its Salesforce AI Vision Workshop, a strategic consultation designed to help organizations understand, plan, and prioritize the adoption of Agentforce and AI capabilities within their Salesforce ecosystem.
As AI transforms business operations across industries, many organizations struggle to identify the right opportunities and align AI with their broader business objectives. Centric’s workshop provides a collaborative forum to cut through the hype and establish a clear, actionable path forward.
“Our clients are asking how they can move from AI experimentation to real impact,” said Traci Whetzel, Salesforce Practice Lead at Centric. “This workshop helps leaders clarify their vision, prioritize investments, and lay the foundation for sustainable AI growth.”
The workshop explores real-world AI use cases delivering immediate business value, including intelligent lead scoring and automated pipeline forecasting for sales teams, AI-powered chatbots and predictive service alerts for customer support, and personalized marketing content with optimal campaign timing. Clients receive a tailored Salesforce AI opportunity and readiness report, prioritized implementation roadmap, and recommended proof of concept with actionable next steps.
“Through Salesforce AI implementations, we’re transforming how organizations operate —automating lead generation, optimizing marketing timing, and streamlining customer service with predictive analytics,” added Whetzel. “Our clients see improved engagement rates, reduced manual tasks, and enhanced operational efficiency.
For more information about the Salesforce AI Vision Workshop or to schedule a session, visit Contact Us – Centric Consulting.
Additional Resources:
Your Salesforce AI Trail Guide Webinar Series
What Is Salesforce Agentforce? Your Simple Guide to How It Works
How to Enable Agentforce in Salesforce Right Now
About Centric Consulting
Centric Consulting is the right partner — committed to delivering tailored solutions and unmatched experiences.
For 26 years, the international management consulting firm has combined the benefits of deep experience, flexibility and cost efficiency to solve its clients’ toughest problems. Its teams include strategic advisors and the best talent from across the United States and India with expertise in areas like artificial intelligence, cyber risk and compliance, people and change, business applications and more. The firm builds teams that can scale up or down quickly based on client needs, industry and desired outcomes.
Headquartered in Ohio, with 1,300 employees and 14 locations, Centric has been honored with over 100 awards for its commitment to employees, clients and communities. It’s also been recognized 10 times by Forbes as one of America’s Best Management Consulting Firms.
Visit http://www.centricconsulting.com to learn more.
Media Contact:
Lindsay Dawson
Centric Consulting
lindsay.dawson@centricconsulting.com
