On Tuesday, Oct. 6, Centric Chicago held their Business Process Improvement (BPI) Special Interest Group (SIG) meeting. The group, which includes notable business leaders in Chicago, meets regularly to discuss the complex issues associated with transformational efforts in Business Process Improvement.
The meeting was a success, with many key lessons shared. Several members shared specific examples of how they measure process improvement initiatives in their organizations. One member also gave an example of unexpected outcomes from measurement, reminding all that it is important to “look under the hood” and not simply take measures at face value.
Centric Chicago would like to give a big thank you to the meetings presenters:
- Mark Turner – Aon Hewitt
- Liz Harada- Havi Global Solutions
- Brian Gagne – Trustmark HealthFitness
- Sarah Snyder – Zurich North America
And a special thank you to Donna Easter of MillerCoors for hosting the group, who particularly enjoyed the happy hour venue!
A final in-person meeting will be scheduled for early December.
The team wants to continue growing this group with executive-level professionals who are responsible for setting strategy and driving implementation. If you are a leader who is interested in sharing with others, be it successes or “train wrecks” others can learn from, then we want to hear from you.
About Centric Chicago’s Business Process Improvement Special Interest Group
Centric Chicago founded and facilitates a peer group of Strategy, Operations and Business Process Executives. These meetings provide a unique and rewarding opportunity for business leaders.
The group meets regularly to discuss the complex issues associated with transformational efforts in Business Process Improvement areas. Meetings are held by our members at their corporate facilities.