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Determining Which Resources to Use for Digital Strategy Implementation

Increase digital strategy results by hiring or renting expert resources to build and implement processes and technologies.

Is A Multi-Speed Engine Part Of Your Information Technology Strategy?

When your legacy systems are too entrenched to facilitate a quicker digital strategy, then a multi-speed engine may be the key.

Digital Strategy Requires You to Innovate Now and Fail Fast

For many organizations, a good digital strategy means innovating fast - and failing fast, while learning from mistakes.

Operating Model: The Processes, People and Technology Supporting the Customer Journey

When defining a digital operating model, consider the customer journey, i.e., how they will interact with you and their experience.

Digital Strategy As the Driver of Disruption, Innovation and Plugging into the Digital Ecosystem

Most organizations’ strategies won’t center on becoming a disrupter, but it's where some of the best opportunities for a digital strategy lie.

Learning From Edison: a Digital Pioneer who Considered End-to-End Processes

When trying to connect digitally with your customers, are you thinking of the lightbulb, or the end-to-end process?

Digital Strategy: Using Big Data and Analytics When Developing Your Strategy

How do you incorporate data and analytics into a digital strategy?

Digital Marketing: “Isn’t that my digital strategy?”

Digital Marketing requires new capabilities beyond traditional marketing and every digital strategy needs to consider this component.

The Customer Journey in the Digital World

When creating a digital strategy, don’t forget the customer – and the customer journey of how they interact with your brand.

Ten Key Components of a Digital Strategy

Determining your digital strategy isn’t an option anymore; it’s a critical factor in today’s complex digital world.

Defining Digital Strategy

Centric Digital Practice Lead Jason Miller defines digital strategy and why it's important.

Developing a Digital Strategy: Journey Mapping

Developing a digital strategy starts with journey mapping.