Here is your guide to planning effective meetings and what role to play in those conversations.
It's popular to criticize meetings as a waste of time.
They're boring, they're too long, they're ineffective - those are all standard complaints. To address this, there are plenty of guidelines on making meetings more effective. I've worked at companies that even posted a list of those in every conference room.
You probably know the list:
- Start on time.
- Have an agenda.
- Listen to others.
Conferencing Tools Aid in Meeting Planning
- What is the purpose of the meeting? Is information being presented, a decision being made, or questions being asked? If you're the organizer, make sure everyone attending knows the purpose, and appropriately push the conversation to keep it on track.
- What is the format and style of this meeting? Is this a facilitated brainstorming session, a walk-through of a status report, or a document review?
- What information (i.e., documents) does everyone need to have to make the meeting more effective?
- What is your role in the meeting? How are you going to play that role?
Role-Playing in Meetings
Let's think just a little bit more about meeting roles. This might seem odd to think about. A meeting's just a conversation, right? We don't play a role in a conversation - we're ourselves. Right? Not really. If you're a parent, you probably have noticed when you use the "mom voice" or the "dad voice". Or your kids notice when you use your business voice on the phone. That's playing a role. You're approaching those conversations with a point of view based on your role, saying different things in different ways. Here are a few of the roles common in meetings. Note that not every meeting has every role, and you may sometimes play more than one role at a time, which can be a bit of a balancing act.- Facilitator/organizer - you're driving the meeting to an objective, facilitating contributions to the discussion, doing a time check, and making sure the agenda items are getting checked off. You need to know when to steer and when to let the conversation go where it needs to.
- Presenter - you're presenting information for approval, information, or review; you're the expert on the material. You're responsible for crafting a coherent message to tell your story. You'll want to push through your content, but need to recognize when an important tangent has come up.
- Interviewer - you're trying to learn from your fellow meeting-goers; you've got questions, and need to balance diving into detail versus covering the breadth of your scope.
- Subject expert - you're the person answering the questions in an interview style meeting, or a key voice in a brainstorming session. You need to provide clear answers as well as understanding where the interviewer is going. You might need to answer the questions they don't know enough to ask.
- Audience - you're one of the people there to learn from a presenter. You should be listening actively, as appropriate to the context, and ready with questions.
- Contributor - you're not the primary presenter, interviewer, or subject expert, but you're ready to supplement the discussion; you may have specialized knowledge that the primary presenter or interviewer has less detail on. During the call, you'll want to let the primary do most of the talking, looking for places to jump in to clarify a point or help your teammate out of a jam. Like the color commentator in a sports broadcast, you especially need to know when to stop talking!
