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Finding Your Motivation in Consulting

This week on Centric's Biz and Tech Talks, we discuss the importance of motivation in a consulting role. How do you find your motivation in consulting?

Flip the Script on Customer Retention

Come with us as we walk through a journey of evaluating workflows and introducing a data solution to improve customer retention rates.

Why Did Your CRM Project Fail? Part 3 on Monitoring and Enforcement

In the final part of a series on common CRM implementation issues and how to avoid them, we cover the importance of CRM monitoring and enforcement.

Make Continued Learning Easy with a Learning Toolkit

This week on Centric's Biz and Tech Talks we take a look at continued learning in a professional capacity. We share tips to make education less daunting.

How to Create Consistent and Positive Customer Experiences with Your Brand

The first priority in business is the importance of considering the customer experiences in all areas of engaging with your business.

Using RPA to Understand, Simplify and Automate Processes

Simplify how you use robotic process automation with the easy-to-remember USA acronym: understand, simplify, automate.

RPA: How a Bot Saved Time and Money Automating Manual Tasks

We take a look at how Robotic Process Automation improved one our of own manual processes through the creation of a bot named Remi.

Containers Versus Serverless Architecture

There is more than one type of Cloud Provider. We take a look at two of the more notable options, Containers and Serverless, and determine if one is better than the other.

We Learned the Benefits of Business Agility at the CXO forum in Charlotte

Our Centric Charlotte team attended the CXO forum, where we learned insights on implementing a “business agility” mindset across an organization.

Agile Development: Patterns and Practices

Agile practices are over a decade old. We discuss the progression of Agile development, focusing on how it's changed and where it's going.

Using Feature Toggles to Increase Product Owner Release Control

Agile is a de-facto standard, and as continuous delivery is an increasingly important business and IT need for success,we moved to a Feature Toggle pattern.

Building Trust Personally and Professionally

What does trust mean to you? We ask this question along with others related to building trust in a panel discussion on our latest podcast.