Joseph Ours, Centric Consulting’s AI Strategy Practice Lead, was recently featured on “The Path to Owning It” podcast.
The podcast series is powered by Fifth Third Bank and produced by Provide, a division of the bank. In the episode, “Navigating the AI Revolution: The Impact AI Tools Can Have on Small Business,” Joseph Ours shared his expertise with Corey Brown, a marketing leader with Provide, on how small business owners can effectively implement AI solutions.
“I’m very bullish on AI,” Ours said. “I view AI as a human multiplier, but it is not a replacement for people.”
Ours addresses critical questions about AI adoption, including practical considerations for implementation, examples of productivity gains, and strategies for managing the cost-benefit equation of AI tools. He highlighted the importance of strategic implementation based on your organization’s needs and budget.
“AI is not free; it’s not cheap,” Ours said. “So, you have to look at the value that you’re going to get from a particular AI tool or AI feature and determine if the cost is really worth it because it can get really expensive really quickly.”
Define what you’re trying to do, and then look for tools to help you do that. “If you do those top two things alone, you’re probably going to be in a good position to take advantage of AI,” he said.
Other Small Business AI Topics
Ours and Brown also discussed:
- Key considerations for AI implementation in small businesses
- Real-world examples of AI driving business productivity
- Cost-benefit analysis of AI tool adoption
- Employee training resources for AI integration
- Common challenges and solutions in AI implementation
The episode is now available to stream on all major podcast platforms. Listen to the full podcast on GetProvide. Apple podcast, or Spotify.