AI Agents for Operations: 5 Use Cases to Solve Pressing Problems
This practical guide presents five proven use cases for AI agents in operations that directly address common pain points.
This recognition places the firm among an elite group of organizations that partner with Microsoft to deliver impactful outcomes for clients.
DAYTON, Ohio – September 29, 2025 – Centric Consulting, an international business and technology consulting firm, is proud to announce it has been awarded Microsoft Managed Partner status — a distinction held by fewer than 1 percent of U.S. Microsoft partners. Each year, Microsoft evaluates partners based on a combination of client performance, technical specialization, and strategic alignment.
“As a Microsoft Managed Partner, we’ve evolved from service provider to strategic technology ally,” said Jason Pohl, Vice President at Centric Consulting. “This partnership gives our clients insider access to Microsoft’s cutting-edge innovations while equipping our team with advanced expertise and resources needed to help them future-proof their business.”
As a Microsoft Partner for 15 years, Centric has successfully delivered comprehensive solutions across all Microsoft products and solution areas. The firm has achieved all six solution designations across Microsoft’s three priority solutions areas: AI Business Solutions, Cloud and AI Platforms, and Security.
Additionally, Centric has earned advanced specializations in Azure Analytics, Data Warehouse Migration, Adoption and Change Management, Dynamics Sales, and Azure Virtual Desktop, further demonstrating its comprehensive expertise and commitment to Microsoft technologies.
Centric has participated in numerous Microsoft partner programs, including the Copilot & Agents at Work Jumpstart: Ready Tier, Scale with Cloud & AI Endpoints Jumpstart, and the Cloud Pulse IQ Program. The firm also became a Microsoft Fabric Featured partner earlier this year.
“As a Microsoft Managed Partner, we provide what most businesses need but can’t easily access: enterprise-grade AI that adapts, learns and grows alongside your operations,” added Pohl. “While competitors stick to conventional IT services, we’re creating AI-first organizations and training the next wave of AI-expert consultants.”
Centric’s Microsoft Consulting Services provide end-to-end expertise across Microsoft’s integrated cloud platform while partnering with organizations to accelerate their cloud journey and unlock the full value of Microsoft’s AI-driven solutions — Microsoft 365, Dynamics 365, Azure, Copilot, and Security — fueling smarter decisions, faster innovation, and long-term growth.
For more information, please get in touch with us at Contact Us – Centric Consulting.
About Centric Consulting
Centric Consulting is the right partner — committed to delivering tailored solutions and unmatched experiences.
For 26 years, the international management consulting firm has combined the benefits of deep experience, flexibility and cost efficiency to solve its clients’ toughest problems. Its teams include strategic advisors and the best talent from across the United States and India with expertise in areas like artificial intelligence, cyber risk and compliance, people and change, business applications and more. The firm builds teams that can scale up or down quickly based on client needs, industry and desired outcomes.
Headquartered in Ohio, with 1,300 employees and 14 locations, Centric has been honored with over 100 awards for its commitment to employees, clients and communities. It’s also been recognized 10 times by Forbes as one of America’s Best Management Consulting Firms.
Visit http://www.centricconsulting.com to learn more.
Media Contact:
Lindsay Dawson
Centric Consulting
lindsay.dawson@centricconsulting.com
