Client Stories

We work with our clients to optimize their processes, elevate their technology, and help them compete in a digital world. Want examples of how we do that? Find those stories here.

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Preparing an International Food Manufacturer to Navigate COVID-19

How strategic Enterprise Program Management helped a global food manufacturer navigate what's next at the start of the coronavirus pandemic.

Enabling Greater Productivity with MuleSoft and Modern Service-Oriented Architecture

How Our Middleware Implementation Experience and Right-Site Delivery Model Helped Our Client Break Down Data Silos

Delivering New Customer Experiences with Salesforce

How using Salesforce Marketing Cloud and Service Cloud helped our client improve and enable new customer experiences.

Non-profit Uses Machine Learning to Boost Economic Development in Ohio

How Machine Learning Helped a Non-Profit Use Less Money to Create More Jobs

Digital Marketing Agency Builds Predictive Model to Increase Customer Retention

How We Used Predictive Modeling to Retain At-Risk Customers for RevLocal

Ticket Retailer Makes No-Shows Profitable through Predictive Modeling

How We Used Machine Learning to Help a Ticket Retailer Fill Empty Seats With Predictive Modeling

Customer Experience Transformation: Improving Customer Retention With Business Process Management (BPM)

We share how we helped a large regional bank evolve its user experience and retain customers.

Skyrocketing Productivity with Automated Data Entry

How we helped a P&C insurance company expedite data entry into their Policy Administration System using Robotic Process Automation

Airlines Reporting Corporation and Centric Consulting Work Together to Transform the Industry Leader

ARC and Centric Consulting create a more agile culture to prepare for the future.

Rapidly Deploying a Highly Secure, Modern Virtual Desktop

Corridor and Centric Consulting worked together to rapidly deploy a highly secure Windows Virtual Desktop, which provides employees with remote access from anywhere.

Increasing Associate Effectiveness Using an RPA Implementation Program

How we helped a super-regional insurance carrier improve operational efficiency and save thousands of hours with process automation

Keeping Bakery Automation Fresh with Operational Excellence

How Operational Excellence Helped a Large-Scale Bakery Optimize Its Production Line