Servpro, a premier cleaning and restoration company, needed a work automation solution for 3,000 field workers that synced with back-end systems and worked regardless of connectivity.
Servpro partnered with Centric to architect an end-to-end digital business platform that reshaped the way the field organization services customers.
Cloud web services automated the end-to-end work process and integrated with existing IT systems. The iPad app enabled field technicians to sign up new customers faster, service more customers, and accelerate the sharing of business information between corporate HQ, call centers and local branch offices to improve quality control.
Click to enlarge and view images.