Our team earned Microsoft Adoption Specialist Certifications, cementing their expertise in helping clients manage change and drive end-user adoption of the Microsoft suite of Office 365 tools.
This is the first certification of this kind from Microsoft to specifically focus on the advancement of non-technical skills for professionals who are deploying cloud services from Microsoft such as Microsoft Office 365 and Teams. These new certifications continue to build upon our other Microsoft and non-Microsoft certifications found across the Modern Workplace team as well as the rest of the company.
The creation of the Microsoft Adoption Specialist Certification is significant as it demonstrates Microsoft’s investment in their own adoption and change management (ACM) framework and generally the recognition that including ACM as part of modern workplace deployments will increase the chances of project success and end-user adoption, providing much more significant ROI to businesses deploying Office 365.
Our team of Service Adoption Specialists bring together business acumen and technical knowledge under one umbrella to help our clients manage change and drive end-user adoption of the Microsoft suite of Office 365 tools.
These specialists help our clients by:
- Creating collaboration and communications service strategies
- Establishing, collecting and analyzing quantifiable success metrics
- Structuring change champion and early adopter programs
- Ensuring support service readiness and quality
- Designing user feedback programs
- Developing end-user communications and training
Earning this and other Microsoft certifications, is something we are extremely dedicated to. These opportunities help our team stay on the forefront of modern workplace technologies and greatly enhances the solutions provided to our clients. When the technical expertise of our consultants are combined with their adoption and change management skills, the customer experience and business value gained is unmatched.