Articles by Kent Hansen

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Kent Hansen

Co-Lead | Operational Excellence

Kent has 16 years of experience in consulting, focusing on building process automation solutions, with a deep background in analytics, architecture and team leadership. Prior to Centric, Kent worked for PwC, where he built his automation and analytics practice from 5 to 40 employees within a few years during the data explosion of the early 2010s.

6 Catalysts for Using AI for Process Automation to Achieve Operational Excellence

To successfully use AI for process automation and operational excellence, organizations must embrace six critical automation catalysts.

Business Process Analysis Is the Catalyst for Continuous Process Improvement

Discover how business process analysis enhances operational excellence by complementing business process management.

How Operational, Capability and Process Assessments Can Fix Your Vexing Business Problems

Explore how operational and capability assessments, along with process assessments, can identify and resolve business challenges.

Prepare to Lower Your Supply Chain Costs: How AI Can Drive Savings

AI has the potential to provide supply chain cost savings. Learn how to lower costs with demand forecasting and logistics.

Combine People, Process and Technology for Better Business Solutions

People, process and technology are all important elements of your organization’s success and combining these elements builds better solutions.

Establish a Robotic Process Automation Center of Excellence

Learn how to establish an RPA center of excellence that is sustainable, maintainable and will improve IT processes.

Automate Your Business: An Introduction to Enterprise Automation Maturity

As we kick off our enterprise automation maturity blog series, we introduce what it is and how it can benefit your business through process and RPA.