The magazine shared highlights from some of this year’s most talked about presentations at the annual Retail Confectioners International Annual Convention and Industry Expo, where Richard spoke on the topic of continuous improvement on June 14, 2017, in Lombard, IL.
Here’s what the magazine had to say about his talk on the Tools and Techniques to Improve Your Business:
More on Richard’s Presentation
Below is the abstract for Richard’s presentation, which focused on continuous improvement tools and techniques:
Do you have areas of your business that could use improvement?Of course, we all do! Gain powerful tools and techniques to identify and analyze inefficiencies, learn how to best prioritize critical projects and create an actionable strategy for implementing a continuous improvement program in your business.
Here’s what you’ll learn:
- Compare and contrast continuous improvement methodologies and when to use each
- Lean vs Six Sigma vs Kaizen vs Just Do It
- How to select a project
- Some of Richard’s favorite tools
If you weren’t able to attend the event, no problem. We’ve got some additional reading to help you get started on a path to process excellence. See below:
About Richard Gordon
Richard Gordon is a Senior Consultant in Chicago. A Project Management Professional, he has multiple licenses, including a Certified Six Sigma Black Belt from ASQ and a Lean Six Sigma Master Black Belt from Villanova University.
With a financial services and insurance industry focus, Richard provides consulting expertise in the areas of revenue growth, operational performance improvement and customer relationship management. His emphasis is on growing revenue and improving experiences within multiple distribution channels.
About Retail Confectioners International
Retail Confectioners International (RCI) is a not-for-profit trade association founded in Chicago in 1917. Our membership is composed of chocolate and candy makers, confectioners and industry suppliers with a passion for excellent confections throughout the U.S., Canada and overseas. Learn more here.