Articles by Matt Cotter

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Matt Cotter has more than 10 years of management consulting experience working with the country’s largest and most strategic retail banks, GSEs, asset managers and merchant services. He has spent majority of his career focusing on process improvement/definition, data analytics, merger and acquisition, strategy and risk management for financial services clients. Since being with Centric, he has been responsible for leading the BPM and BPI servicing offerings and Financial Services industry vertical at a local level for Centric Cincinnati.

Learning From Edison: a Digital Pioneer who Considered End-to-End Processes

When trying to connect digitally with your customers, are you thinking of the lightbulb, or the end-to-end process?

Developing Your Transferable Knowledge Toolset

How to Apply What You Know for Current Project Success Throughout my consulting career, I have rarely, if ever, worked on a project that was exactly like a previous one. Many factors contribute to this: team members, personalities, environments, unique