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Articles by Chad Caldwell

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Chad Caldwell

Chad Caldwell

National Partner | Industry Vertical Strategy & Growth Insurance

Chad has 30 years of experience implementing complex information systems in the financial services industry, with an emphasis on helping insurance carriers improve growth, retention, and profitability through technology and process solutions. His expertise includes business model innovation and optimization as well as strategy execution. My technical experience is broad and includes enterprise architecture strategy, IT operating model development, and application portfolio modernization and rationalization. Chad is an active member of Entrepreneurs Organization (EO) and sits on multiple advisory boards. He enjoys spending time on the water and golf course whenever he can.

Perspectives

Are You Ready for an AI Consulting Engagement? An AI Readiness Assessment Can Help

Assess your readiness for AI consulting. Learn how to define goals, evaluate data readiness, and scope an engagement that delivers business value.
Perspectives

The Legacy Technology Problem: Why P&C Insurers Can’t Ignore Their Aging App Backlog

Legacy technology is draining P&C IT budgets and blocking AI. Learn why this backlog is a board-level cost problem and what’s changing.
Perspectives

Four Ways Marketing Operations Can Help Your Insurance Company

In the insurance industry today, change is constant. To keep up and stay relevant, insurers must shift focus to their marketing operations.
Perspectives

5 Critical Considerations for Claims Data Conversion

Chad Caldwell discusses key factors for claims data conversion in new system implementation: deciding which claims to convert, rollout plan, maintaining old system, accuracy in reporting.
Perspectives

Getting Started with Business Intelligence

Getting a Business Intelligence (BI) program off the ground at any organization can be a daunting challenge, particularly when the Information Technology department is driving the train. Many of our clients seek to understand their products, customers and organization at