Operational Excellence Archives - Page 6 of 8 - Centric Consulting

Are you looking for expert, practical advice to solve your business and technology needs?

Whatever your business or technology questions, you’ve come to the right place. Find our most relevant content at your fingertips. Start reading – and get to know us better!

Select a Resource:

Client Stories

Guides & Tools

Perspectives

Webinars

Filter By Topic

Filter By Industry

What Is Process Improvement?

Learn more about what process improvement is, what it consists of, and how it leads to a culture of continuous improvement.

E = Q X A: Including the People Element of Problem-Solving and Solutions

It may not feel like it in the moment, but implementing out a new business or technology solution can be the easiest part of transforming your business.

Is Citizen Development the Key to RPA Success?

A citizen developer model distributes, decentralizes and accelerates RPA delivery. We compare it with an enterprise RPA model to help with your integration.

Design and Approval: A Solution Design Document, The Finishing Touch Before RPA Development

We discuss how to finalize the process definition document and get started on the solution design document, so you can move on to RPA development.

Discover and Document: Creating Your Process Definition Document Before Automation

We discuss the process discovery and documentation during an RPA use case intake and how to create a detailed process definition document.

Feasibility and Priority: Identifying the Best Opportunities for Process Automation

In part two of this series, we focus on feasibility and priority when choosing the right process for RPA, including how to determine ROI and prioritization.

Analysis and Ideation: Starting Down the RPA Path

Getting started with RPA shouldn’t start with every process in your company - begin with analysis and ideation for an RPA use case process intake.

Customer Experience Transformation: Improving Customer Retention With Business Process Management (BPM)

We helped a regional bank with a customer experience transformation through business process management for improved customer retention.

Skyrocketing Productivity with Automated Data Entry

How we helped a P&C insurance company expedite data entry into their Policy Administration System using Robotic Process Automation

Increasing Associate Effectiveness Using an RPA Implementation Program

How we helped a super-regional insurance carrier improve operational efficiency and save thousands of hours with process automation

Keeping Bakery Automation Fresh with Operational Excellence

How Operational Excellence Helped a Large-Scale Bakery Optimize Its Production Line

Putting Software Delivery Process Efficiency into Practice: A Case Study

A life and annuity company achieved 20% process efficiencies following our approach in removing waste from software delivery processes.