Artificial Intelligence Archives - Centric Consulting

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Governed From Day One: How to Pilot Copilot Without Agent Sprawl

Learn how to pilot Microsoft Copilot agents without creating agent sprawl using high-value scenarios, Agent 365 governance, and success measures that prove value.

Why AI Agent Memory Is Not A Substitute For Proper Design

AI agent memory can mask unfinished design — research shows reflective agents needing 7-8x more tries. Learn when memory helps agents and when it hides deeper flaws.

How P&C Insurers Can Make the Business Case for Clearing Their Legacy Technology Backlog

Clear your legacy technology insurance app backlog with an ROI framework that includes annual maintenance spend, agentic rewrite cost, unlocked capacity, and risk.

Is Your ERP Fueling AI or Holding It Back?

Most companies trying to put AI to work in finance and operations run into the same wall, and it is not the AI.

AI Agents Aren’t Creating Security Problems. They’re Revealing Them.

AI agents don't create new cybersecurity threats, they expose years of unmanaged access and weak governance. Learn why closing this security gap starts with AI governance.

Helping Ohio Mutual Insurance Group Achieve Practical AI Transformation with Microsoft 365 and Copilot

See how Centric Consulting helped Ohio Mutual Insurance Group build AI-ready governance and drive successful Microsoft Copilot adoption across Microsoft 365.

Enterprise AI Governance: Microsoft 365 Tenant Readiness for Copilot and Agent 365

Enterprise AI governance starts in the tenant. Learn how to assess Microsoft 365 readiness for Copilot and Agent 365 and close the gaps with controls you already own.

Vetting Agentic Application Modernization: What Insurance IT Leaders Need to Know Before They Commit

A decision-maker's guide to evaluating agentic application modernization for insurance: how it works, where humans stay in control, what the economics depend on, and which app to rewrite first.

Centric Consulting Earns Microsoft Agentic Business Solutions Specialization

Centric earns Microsoft's Agentic Business Solutions Specialization, recognizing AI-powered automation expertise across Power Platform and Copilot Studio.

Test Your AI Project’s Readiness with the 2-1-0 Framework

AI speeds up delivery, but it can’t tell you if the work was ready. See how the 2-1-0 Framework checks readiness before execution begins.

Centric Consulting CEO Explains How to Rein In Shadow AI Agents

Centric CEO Larry English shares insights on how organizations can govern shadow AI agents and reduce security risks in The Financial Times.

Why Strong AI Programs Still Fail Governance Reviews

AI programs often fail governance reviews due to poor documentation, not weak controls. Learn why ISO 42001 evidence matters for audits and procurement.