Michelle is an Organizational Change Management and Business Transformation professional with over 25 years of consulting experience. Her areas of expertise include strategic thinking and business planning; OCM assessments and capability builds; change communications; change leadership effectiveness; process redesign; impact assessments and job realignment; learning experience; and stakeholder engagement. Originally from England, she now resides in the Chicago area. Michelle is married with two teenagers, three Labradors, and two cats. She is also an ACE-certified fitness instructor and loves taking Zumba classes.