July 24, 2026

Microsoft Consulting Services – FW – FAQs

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Our Microsoft FAQs

Organizations often have practical questions about Microsoft platforms, services and how we can help. These frequently asked questions answer common questions about Centric Consulting’s Microsoft services, from platform decisions and technical expertise to adoption and governance.

What are Microsoft consulting services?

Microsoft consulting services cover the strategy, deployment, and ongoing support that get a Microsoft environment running and keep it paying off. The work spans Copilot and AI, Microsoft 365, Dynamics 365, Azure, Fabric, and security. Most engagements involve far more than installation: platform selection, migration, adoption, and governance all sit inside the scope. Centric Consulting staffs every project with consultants who work in these platforms daily, alongside change management and process people, so the technology holds up well past go-live.

How is Centric Consulting different from other Microsoft consultants?

Centric Consulting differs from other Microsoft consultants in what happens after go-live. Many partners sell licenses, deploy technology, and move on. Our teams pair Microsoft consultants with change management and process specialists, so adoption and ROI are part of the engagement rather than a separate project later. As a Microsoft Cloud Partner with all six Solutions Partner designations and Managed Partner status, we bring earlier access to the Microsoft roadmap and to funding programs we put toward your work. And as a Cloud Solution Provider, we help right-size your licensing mix to get the most value for your investment.

Which Microsoft platforms and products does Centric Consulting support?

We work across the full Microsoft stack: Microsoft Copilot and AI agents, Microsoft 365 and Teams, Dynamics 365 for CRM and ERP, Azure, Fabric, and Power BI. We govern and secure your environment with Microsoft tools including Entra ID and Entra Agent ID, Agent 365, Defender, and Purview. Whether you are migrating, standing up a single platform, or connecting several, our Microsoft consultants work in these products every day and have the combined business and technical expertise to guide you.

Who does Centric Consulting’s Microsoft practice serve?

We work with mid-market and enterprise organizations across the industries we know best: insurance, financial services, healthcare and life sciences, manufacturing, energy and utilities, and the public sector. Our engagements start with where you are. Some clients know exactly what Microsoft platform they need, while others have complex business problems with no clear solution in mind. Our Microsoft business consulting starts with the outcome you are after and then works in the right Microsoft tools to get you there.

How does Centric Consulting apply its AI expertise in a Microsoft environment?

Centric Consulting runs a firm-wide AI practice built around practical AI agent solutions. In a Microsoft environment, that means helping you decide where Copilot and AI agents earn their cost, then handling the implementation, adoption, governance, and security that makes them stick. Because successful teams both deploy AI and govern it, we can give you a central view of where AI agents are running, what data they touch, and how much they cost. Agent 365 and Entra Agent ID provide oversight and identity management, while enabling AI champions, role-based trainings, and a Center of Excellence keeps your people in control while you scale.

Microsoft Consulting Services – FW – FAQs

Kenny Jones

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Our Microsoft FAQs