The article highlights how we partnered with VITAS Healthcare to create an award-winning mobile solution that improves patient care.
Centric Miami was featured in the March issue of South Florida Hospital News for our partnership with VITAS Healthcare, the nation’s leading provider of end-of-life care, to create an award-winning mobile application that makes patients’ and clinicians’ lives easier.
In the front page article, VITAS and Centric Consulting Create Award-Winning Mobile Solution to Improve Patient Care, the author highlights how “VITAS won a 2018 Process Excellence Network (PEX) award for its mobile solution to improve the patient experience.” The award recognizes success in projects where processes are improved and enabled by technology, and are judged on initial implementation success, future sustainability, governance and business impact.
The article explains how our team of digital and mobile experts worked with VITAS to come up with a mobile solution that met their needs of improving the bedside experience.
VITAS first began working with Centric, a business consulting and technology solutions firm, about five years ago with the goal of
putting mobile devices into the hands of its field staff to make it easier and faster to relay important daily care information. “Our goal was to reduce time incurred during the patient admissions process and increase speed to bedside by VITAS clinicians,” said Patrick Hale, CIO, EVP.
“We reached out for the best talent we could find, and we loved the team that Centric brought,” he added. “They really meshed well with our team, and their technology expertise is unsurpassed.”
Chris Martinez, technology practice lead for Centric Miami, met with VITAS executives and clinicians to understand how their system worked, and to create a roadmap that would help the technology team convert VITAS’ paper processes into digital.
“At the time, nurses in the field were taking reams of forms with them to admit patients into care, and we decided to transfer this
information to iPads to help them do the same process, only more quickly,” he explained.
Flip through the digital version of the publication or read the full article here.