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We work with our clients to optimize their processes, elevate their technology, and help them compete in a digital world. Want examples of how we do that? Find those stories here.

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Continuously Improving: Evolving the Back-Office During COVID-19

How we helped a premier health and fitness club revitalize its back-office processes during the pandemic

Immediate Change Communications for a Major Transformation

How our Chicago team use breakthrough solutioning workshops to help our client create an intermediate change communications plan for a transformation

Discovering the Need for a High-Performing PMO

How a two-hour discovery session helped develop a high-performing program management office

Customer Experience Transformation: Improving Customer Retention With Business Process Management (BPM)

We share how we helped a large regional bank evolve its user experience and retain customers.

Airlines Reporting Corporation and Centric Consulting Work Together to Transform the Industry Leader

ARC and Centric Consulting create a more agile culture to prepare for the future.

Keeping Bakery Automation Fresh with Operational Excellence

How Operational Excellence Helped a Large-Scale Bakery Optimize Its Production Line

Leading a Cultural Transformation to Increase Engagement and Trust

Our client's culture was no longer helping them achieve their business goals. A cultural transformation effort made business sense.

Business Transformation Initiative to Sustain Historic Growth

We helped WWT envision and execute a five-year business transformation strategy and embarked on a change management journey.

Improving Processes to Enhance Customer Experience

Learn how Centric Consulting helped a large regional bank improve customer experience and back-end processing with digital transformation.

Implementing a Change Strategy for Employee Involvement

Centric assessed the client's current environment, developed a change strategy, and executed on program and project-level change management plans.

Consulting Firm Makes Move to Oracle NetSuite Cloud ERP

With help from its Oracle practice, Centric Consulting took the journey to implement a cloud ERP. It now has the financial systems in place for growth.