Data Governance for Healthcare

Business Need
An extended season of rapid growth left a top regional pediatric hospital with a complex data landscape, including enterprise software with numerous department-specific applications that had their own data silos. Many of these systems fed data to the Enterprise Data Warehouse. Users employed a variety of tools to access data, with many having access to the same … Read More

Mobile Automated Service Order Completion

The Business Need
An Ohio-based power company is a regulated electric business serving 500,000 customers in a 6,000 square mile area. The company generates electricity at 10 power plants, mainly located along the Ohio River, and has approximately 3,750 megawatts of total generating capacity.
For the client, manual order completion was a time- and resource-intensive process. Each … Read More

Corporate Agile Transformation

The Business Need
The client is a 100% employee-owned, full-service complex commercial construction company with offices and projects in multiple states.  Organizing, prioritizing and inspecting all of their building projects has become second nature over the course of the last 75 years.  This level of maturity, however, has not organically grown within their IT department.  Their … Read More

Requirements Management Process

The Business Need
A specialty personal property and casualty insurance coverage including motorcycle, recreational vehicle, snow mobile, watercraft and collectible automobiles. The company sought to implement a specialized ERP system, which involved the configuration, data conversion and interfacing efforts typical of such projects. At the same time, the company was in the midst of an online … Read More

iPhone App Development

The Business Need
Centric’s month end billing processes were being delayed due to untimely entry of consultant Time and Expense (T&E) data into its third party collection application. This browser-based application was designed for desktop usage. As a result consultants were waiting till month end to enter their T&E information often times deferring the hour-plus task … Read More

Trade Planning for Retail Locations

The Business Need
One of the world’s largest producers of food and household products sought to enhance its planning and promotion management systems. After selecting and installing a software package from a major worldwide vendor, management was still dissatisfied with the applications for pre-planning support. Since trade planning and promotion management significantly impact the bottom line, … Read More

Inventory Reconciliation System

The Business Need
One of the nation’s largest supermarket chains was using a cumbersome and error-prone manual process to collect information and reconcile physical inventories at each store twice a year. The information came from hard copy reports from various mainframe systems, as well as hand-written inventory forms completed by store managers. Inventory numbers from these … Read More

PMO Creation

The Business Need
With assets exceeding $100 billion, this client is one of the largest insurance and financial services companies in the world. A key corporate department was experiencing some ‘growing pains’ and was looking to optimize their IT investment.
Centric’s High-Impact Approach
Centric implemented an IT strategy that included the creation of a Project Management Office (PMO) … Read More

Windows Azure Assessment

The Business Need
A 30-person software company wanted to get out of the infrastructure business. Their desire was to focus all of their resources on developing features in their software that differentiated them from their competition. The key was getting away from provisioning servers, patching operating systems, and supporting backup processes. They use mostly Microsoft development … Read More

E-commerce Business Model Development

The Business Need
A $300 million provider of short-term loans operates more than 1,000 retail locations across 35 states. Because of the company’s success, management saw an opportunity to expand its business and reach new customers via an online business.
The company sought to establish and quickly grow market share in the online lending market. Management set … Read More

IT Organizational Assessment

The Business Need
A regional water company provides more than 100 million gallons of water each day to more than 800,000 people in a metropolitan area and neighboring counties. In recent years, the IT group successfully installed several critical applications including finance, human resources, CIS and mobile dispatch. However, the new applications required a new IT … Read More