Luxury Caribbean Resort Better Engages with Guests Using New Mobile App Powered by BlueBeak

The Business Need
Grand Lucayan Bahamas, a leading resort on Grand Bahama Island, wanted to improve the experience of their guests, many who are first time visitors to the island. The resort also wanted to increase the ancillary revenue from all of its many services including restaurants, bars, and recreational facilities.
The resort … Read More

Program Management of Business Process and Supply Chain Optimization

The Business Need
In order to optimize production and reduce costs, a notable food and beverage manufacturer decided to build a new state-of-the-art manufacturing plant and restructure its business processes. The project included redistributing manufacturing operations into the new facility and streamlining several manufacturing processes. In addition, a slight restructuring of the human resources department needed … Read More

Re-visioning and Management of Internal Custom Development Effort

The Business Need
Centric’s client, a leader in food service and facilities management, engaged their internal development team to build a custom software solution to support the needs of their asset management business unit. The complexity of the project exceeded the capabilities of their internal management structure and they, after four months of development, reached out to … Read More

Private Equity Hospitality Industry Investment Firm Seeks Strategy and Architecture Guidance

The Business Need
The CEO of a private equity firm felt his company wasn’t getting the value it needed from IT. Reporting and analytics were basic, slow, and inflexible; IT wasn’t delivering new services to benefit the business. On the other hand, IT felt it was too overwhelmed maintaining the current systems to be able to … Read More