Strategic Plan Development & Balanced Scorecard Implementation

The Business Need
A state-run Public Employees Retirement System is one of the largest public pension systems in the United States with approximately $60B in assets and more than 900,000 members.  In late 2007, the client recognized that it needed to transform its processes and culture so that it could continue to improve as an organization. … Read More

Business Intelligence Transforms Online Education

The Business Need
An online public school was challenged with the following goals:

Increasing student retention rates;
Increasing student performance on state-administered tests;
Increasing student grades in the virtual classroom;
And increasing performance of students in targeted demographic areas like economic disadvantagement, ethnicity and special needs.

The client needed an integrated perspective across Education, Operations and Finance in order to better … Read More

Java Based Architecture Development

The Business Need
With assets exceeding $80 billion, this State Pension System provides both pension and health care coverage health care coverage to more than 200,000 workers and beneficiaries. The Pension Systems members can purchase service years to accelerate qualification for retirement benefits. Skilled employees well versed in the business rules use a cumbersome, error prone manual process to … Read More

Cloud Education

The Business Need
A mid-west university was looking for a trusted advisor to help them cut through the hype and educate them on ways Cloud Computing could impact their organization. The university has a very light IT staff, and a very seasonal business where most of their computing needs occur over a short period of time.
Centric’s … Read More

Collaborative Portal Development

The Business Need
A Michigan-based education application exists to dramatically increase Michigan’s college participation and completion rates, particularly among low-income and first-generation college students. The tool works to coordinate college access resources and supports the creation, expansion and sustainability of community-based programs dedicated to increasing college access in Michigan.
The project started as an initiative of the … Read More

CIO Mentoring

The Business Need
A County Children’s Services Agency asked their CIO to resign due to performance issues. Ill-equipped to find or train a CIO quickly, they sought a temporary solution. Centric was engaged to manage the IT organization while coaching and evaluating the existing, relatively inexperienced, top candidate for the position. Should this candidate prove unable … Read More