Process Excellence Program Enablement

Enterprise OPEX Enablement

Establishing a process-driven organization and driving cultural change around process management is a journey – one that needs to be supported with a comprehensive process excellence program.

Understanding Your Process Excellence Capabilities

Achieving process excellence is not easy and not a singular event. It’s a journey. It may take months or even years, depending on your current level of process focus and process maturity.

Do you know where you stand? Reach out so our consultants can help you:

  • Understand your current process improvement capabilities.
  • Find out how you stack up with other organizations in your industry
  • Discover the steps to take to address the gaps between where you are and where you want to be.
  • Learn how you can build a strong foundation for growth.

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Enterprise OPEX Enablement Services

Our Enterprise OPEX Enablement service is packaged to provide clients with end-to-end and point-specific solutions. We can bundle the service components based on your needs.

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Sponsorship, Roadmap & Goals

Success of your process excellence program hinges upon strong sponsorship and a clearly defined roadmap. We’ll work with you to establish executive sponsorship and clarify your PEX goals.

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Process Architecture, Alignment & Ownership

It’s critical to understand enterprise-wide processes and the relationships between them. We’ll help you identify key processes and owners who will ensure strategic alignment with organizational goals.

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Change Management and Communication

Organizational Change Management (OCM) helps people adapt and adopt tomorrow’s new reality. We can help you manage and communicate change to boost your PEX effectiveness.

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Governance Structure Formation

A Center of Excellence (CoE) is key to administering your process governance and maintaining enterprise process architecture. We work with you to establish a CoE for your process excellence program.

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Methodology and Tool Dissemination

A standardized toolset and playbook allows you to effectively execute projects. We develop, disseminate and maintain best practice methodologies, tools, and analytics for your PEX program.

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Training and Skills Development

Training and skills development programs are aligned to the specific needs of stakeholders and PEX practitioners. Training is tailored by organization, using techniques from Lean and Six Sigma to TQM.

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BPI and BPM Technology Solution Strategies

BPI and BPM technology has evolved considerably, allowing organizations to continuously improve. We partner with your CoE to assess, select and deploy the best-fit solutions that support your business process management.

Why PEX?

A disciplined and measurable PEX program enables your organization to become a process-focused and managed business through standardized methods, tools, and approaches that can be leveraged across the company.


Enterprise OPEX Enablement


Centric’s Enterprise Operational Excellence Enablement In Action

Learn how Centric’s proven methodology helped customers optimize their their business operations to increase productivity and more.

More on our process excellence services

We can help you navigate what’s next in business.