Process Excellence Program Enablement Service Overview
Our Process Excellence (PEX) Program Enablement service is a proven methodology designed to:
- Ensure alignment of key stakeholders
- Facilitate cultural change within organization
- Establish standardized methods, tools and approaches across a company
- Build dedicated process excellence teams
- Enhance skill sets of key process improvement personnel by training them on business process improvement (BPI) methods
With a properly structured PEX program, our clients are trained and equipped to drive process improvement initiatives and establish a process excellence culture at the enterprise level.
Our Process Excellence Program Enablement service is packaged to provide clients with end-to-end and point-specific solutions. We can bundle the service components based on your needs.
Sponsorship, Roadmap & Goals
Success of your process excellence program hinges upon strong sponsorship and a clearly defined roadmap. We’ll work with you to establish executive sponsorship and clarify your PEX goals.
Process Architecture, Alignment & Ownership
It’s critical to understand enterprise-wide processes and the relationships between them. We’ll help you identify key processes and owners who will ensure strategic alignment with organizational goals.
Change Management and Communication
Organizational Change Management (OCM) helps people adapt and adopt tomorrow’s new reality. We can help you manage and communicate change to boost your PEX effectiveness.
Governance Structure Formation
A Center of Excellence (CoE) is key to administering your process governance and maintaining enterprise process architecture. We work with you to establish a CoE for your process excellence program.
Methodology and Tool Dissemination
A standardized toolset and playbook allows you to effectively execute projects. We develop, disseminate and maintain best practice methodologies, tools, and analytics for your PEX program.
Training and Skills Development
Training and skills development programs are aligned to the specific needs of stakeholders and PEX practitioners. Training is tailored by organization, using techniques from Lean and Six Sigma to TQM.
BPI and BPM Technology Solution Strategies
BPI and BPM technology has evolved considerably, allowing organizations to continuously improve. We partner with your CoE to assess, select and deploy the best-fit solutions that support your business process management.
Business does not happen in a vacuum.
Technology and digital innovations are spurring business transformation, and growing requires adapting to new services – or creating your own. We have the experience and expertise to help you do both.
A disciplined and measurable PEX program enables your organization to become a process-focused and managed business through standardized methods, tools, and approaches that can be leveraged across the company.
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