Here’s what our Microsoft Dynamics Practice consultants are hearing from customers…
- Companies are increasingly interested in purpose-built applications for the cloud like those in the Dynamics 365 (D365) and Office 365 (O365) technical stack.
- Not everyone is ready for cloud D365 solutions at this point, but they do want to leverage D365 functionality on-premise as an interim step to moving to the cloud.
- Migration to Office 365, including Exchange, Sharepoint, and Teams is pretty much on every Microsoft fan’s technology roadmap, and will soon e followed by Dynamics 365 for Sales.
- Managing the people and process change that is introduced on D365 projects is top of mind. Companies are starting to understand these are business projects NOT technology projects.
- Pricing and bundling of solutions is less confusing now…but still confusing.
…and how we are responding:
- Over the past year our many Microsoft Practice areas have been re-aligning under a single Microsoft Alliance Strategy. By 2019, only the largest consultancies will be able to offer similar breadth and depth in Microsoft solutions.
- We have repeatable, rapidly deployed methods to help companies rationalize the business case for cloud versus on-premise solutions. It’s fine if cloud doesn’t make sense right now – sometimes on-premise or hybrid models are better.
- We also recognize that some companies want the benefit of MS cloud purpose-built apps, but can’t afford a big implementation. For some customers, our Quick Start (pre-configured) model accelerates things quite nicely.
- Business Process Improvement and Organizational Change Management are significant components of all digital transformation projects we do. We know that 80 percent of complex projects fail, and it’s often because change is not managed effectively.
- We have a simple approach to licenses and pricing: 1) we help you understand it, and then 2) we help you buy it at the best possible price available. Hint: Our business model is not license revenue based like most MS Partners.