Our case studies tell stories of organizations faced with particular needs and the innovative solutions we created to help them overcome those needs.

Take a look at some of our case studies, and learn:

Guidewire Claims Processing Center

  • Problem: A large, notable property and casualty insurer was struggling to keep up with the pace of growing client and agent needs.
  • Solution: Centric led the design and implementation of Guidewire ClaimCenter, which resulted in an efficient, consistent workflow process and operation of the entire claims process.

Mobile Commerce and Direct Sales App Development

  • Problem: A direct sales industry leader wanted to differentiate itself in the highly competitive women’s lifestyle and fashion accessory industry.
  • Solution: Centric designed a “mobile first” user experience that achieved #1 ranking on Apple iTunes and Google Play app stores.

Agile Test Driven Development

  • Problem: A major insurance client was undertaking the development of a new quoting application but generating defects and an unpredictable schedule using traditional methodologies.
  • Solution: Centric applied a modern approach to test-driven development that yielded tangible benefits during development and paved the way for future production regression testing efficiencies.

Data Governance for Healthcare

  • Problem: A top regional pediatric hospital needed to turn a complex data landscape into a singular source of information.
  • Solution: Centric helped by tailoring an enterprise-wide data governance process to the organization’s unique needs.

Consumer Renewal Retention Campaign Using Salesforce’s Journey Builder

  • Problem: A multinational company wanted a process to provide smarter and more effective customer touch points.
  • Solution: Centric used Salesforce Journey Builder’s data-driven insights to streamline the email build and distribution process.

To read more of our problem-solving tactics, take a look at our Case Studies page, which is filtered by service offering, industry, and location.